Browsing

Our "Shopping Cart" system operates similarly to making purchases at a retail store.  We have divided our products into categories, as you will find them listed on the navigation menu to the left. Our items are divided into two main categories: Resources created by IWE, and materials provided by IdeasPropias Editorial.  Within IWE's listings, we have also divided our materials in two subcategories, Business Series and Non-Profit Series.  All our materials can be purchased in English or Spanish.  You have an option to purchase items digitally or hard-copies. 

To learn more about a product, simply click the type of resources you're interested in purchasing. Withing each category you will find relevant items listed with a brief description, as well as a full-page content containing the course overview, objectives, content guide, price and other resources included.  Next to each item listed you will find an "Add to Cart" button to send the item directly to your shopping cart, a "View" button to learn more about the product, and an option to compare items by simply checking the selection box.  Each title is also labeled as either a Participant Guide or Instructor Set.

 

Placing an Order

Once you're ready to make a purchase, simply click the "Add to Cart" button either on the main category page with all the listings, or withing each item's description page. After an item is sent to your shopping cart, you have an option to continue purchasing until you're ready to check out.

On each items page you have the option of adding quantity, reviewing items in your cart, or simply go directly to check out.  The check out process is a five-step process for new users. Login is required for both new and returning users to make a purchase. 

To remove an item from your shopping cart, simply click the trash bin next to the item's title and price withing the shopping cart box.

 

Payment

IWE accepts all major credit cards.  You also have the option of ordering via POS. Contact us directly at orderfulfillment@iwe.staugustine.edu to learn more about this option.

All payments via the Institute for Workforce Education Training Materials Store are processed via an SSL Secure Commerce Server.  We do not store any of credit card information in our own server. Furthermore, IWE respects and protects your privacy, which is why we will not release your credit card information or mailing address to any outside organizations.

 

Shipping & Handling

All our shipments are through USPS Priority Mail service. In most cases, USPS delivers items in 2 to 3 days. However, please allow extra time for IWE to process and package your order.  A normal transaction is delivered in no more than two weeks after the order was placed. In addition:

  • Shipping and handling fees apply to all hard-copy testing: $5.95 per package for less than 1 lb.
  • For single book/guide orders (less than 1 lb) a $5.95 fee applies for shipping and handling.
  • For multiple book/guide orders, a handling fee of $3 plus $1 per book/guide ordered is added.

 

Discounts

IWE Certified Instructors, Colleges & Universities, and Non-Profit Organizations receive a 15% discount. Private clients receive a 15%  discount after $1,500 worth of purchases on a given year.

 

Return Policy

IWE guarantees customer satisfaction on all products.  If for some reason you are not satisfied with our training materials, you may return most items within 30 days of order receipt. Please contact our Customer Service Representatives prior to returning an item.  You must contact our team first, before returning an item to obtain a return authorization number. Shipment will not be covered and/or reimbursed by IWE. Packages received without proper return authorization will not be accepted, or reimbursed.

 

Order Status

You may check the status of your order by simply loging-in to your account. Click "Log-In" at the top right corner of the page.

 

For any other questions, or information please contact us at (773)878-4772 or via e-mail at orderfulfillment@iwe.staugustine.edu.

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