Workplace Diversity And Inclusion (Line Staff), Instructor Set

Participants will review best practices surrounding diversity in the workplace. They will define diversity, recognize types of differences and how differences impact interactions in the workplace. They will identify barriers to diversity, including personal biases and stereotypes. Participants will explore ways to build relationships by being respectful. 

4-Hour Course

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$149.95

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Course Description

Participants will review best practices surrounding diversity in the workplace. They will define diversity, recognize types of differences and how differences impact interactions in the workplace. They will identify barriers to diversity, including personal biases and stereotypes. Participants will explore ways to build relationships by being respectful and using communication skills to understand individual differences. They will learn about the benefits of leveraging diversity and the positive impact on organizational effectiveness.

 

Objectives

  • Understand and value individual differences in the workplace.
  • Abide by anti-discrimination legislation and best practices to ensure a fair and inclusive work environment.
  • Recognize the business case for leveraging individual differences.
  • Practice self-awareness and self-management to eliminate personal barriers to diversity.
  • Build productive and respectful working relationships.
  • Use listening and a questioning skills to understand differences.
  • Capitalize on each individual’s unique strengths and talents.

 

Course Outline

 

Part 1: What Is Diversity?

Feeling Different

Diversity Defined

Dimensions of Differences

Diversity Trends

Challenges, Barriers, Benefits

Business Case for Diversity

Anti-discrimination Legislation

Management’s Role

Your Role—Valuing the Differences


Part 2: Impact of Culture

Impact of Cultural Differences

Beliefs, Values and Attitudes

Parameters of Culture

Influences in Your Life

Cultural Competence

 

Part 3: Self-Awareness

Accepting Your Unique Differences

Recognizing Personal Barriers

Managing Ourselves

 

Part 4: Building Relationships

Respect

Understanding Differences

Interpersonal Skills

Sensitive Situations

 

Part 5: Leveraging Differences

Think Inclusively

Capitalizing on Strengths and Talents

Synergy and Innovation

 

This instructor set includes: Instructor guide, activities, handouts and full-color PowerPoint presentation.


Click here to purchase this set in Spanish.

  • Format: Laser Printed
  • Paperback: Spiral-Bound
  • Set Includes: Instructor guide, activities, handouts and full-color PowerPoint presentation
  • Participant Guide may be purchased separately
  • Pre/Post assessments may be purchased separately: Available on-line or hard copy
  • Instructor Set available in Spanish

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