Workplace Diversity And Inclusion (Managers), Participant Guide

Participant s will review best practices surrounding managing diversity in the workplace. They will learn about the business case for diversity and the supervisor’s responsibilities for inclusion and leveraging diversity. They will self-assess their diversity management skills and identify personal barriers to diversity, including personal biases and stereotypes. 

8-Hour Course

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$24.95

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Course Description

Participant s will review best practices surrounding managing diversity in the workplace. They will learn about the business case for diversity and the supervisor’s responsibilities for inclusion and leveraging diversity. They will self-assess their diversity management skills and identify personal barriers to diversity, including personal biases and stereotypes. Participants will explore ways to build relationships with diverse team members and how to create a work team culture that values diversity and inclusion.

 

Objectives

  • Understand and value individual differences in the workplace.
  • Abide by anti-discrimination legislation and best practices to ensure a fair and inclusive work environment.
  • Recognize the business case for leveraging individual differences.
  • Practice self-awareness and self-management to eliminate personal barriers to diversity.
  • Build productive and respectful working relationships.
  • Use listening and questioning skills to understand differences.
  • Practice leadership skills to create productive diverse work teams.
  • Capitalize on each individual’s unique strengths and talents.

 

Course Outline

 

Part 1: What Is Diversity?

Feeling Different

Diversity Defined

Dimensions of Differences

Diversity Trends

Challenges, Barriers and Benefits

Cultural Differences

Cultural Competence

Valuing the Differences

Maintaining Your Uniqueness


Part 2: Organization and Supervisor’s Role

Anti-discrimination Legislation

Business Case for Diversity

Organizational Culture and Readiness

Four Stages of Diversity Management

Management’s Role

 

Part 3: Self-Awareness

Accepting Your Unique Differences

Recognize Personal Barriers

Managing Ourselves

 

Part 4: Building Relationships

Respect

Understanding Differences

Interpersonal Skills

Sensitive Situations

 

Part 5: Leveraging Differences

Think Inclusively

Capitalizing on Strengths and Talents

Leveraging Generational Differences

Synergy and Innovation

 

Part 4: Manager’s Responsibilities

Diversity in Management Decision Making

Building an Effective Diverse Team

Building Team Harmony

 

Click here to purchase this guide in Spanish.

  • Format: Laser Printed
  • Paperback: Spiral-Bound
  • Pre/Post assessments may be purchased separately: Available on-line or hard copy
  • Instructor Set may be purchased separately: Set includes instructor guide, activities, handouts and full-color PowerPoint presentation
  • Participant Guide available in Spanish

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